This Privacy Policy clearly explains how we collect, use, store, and protect your personal data when you use vd99.
We believe your data belongs to you alone. That is why vd99 applies industry-leading technology and policies to keep it secure.
Every transaction and piece of personal data is protected with 256-bit SSL encryption. No third party can access or intercept this information.
Vd99 never sells your personal data to advertisers or third parties. Your information is used solely to improve platform services.
Your data is stored on secured servers and accessible only to authorized personnel on a need-to-know basis. Regular security audits are conducted.
Vd99 uses essential cookies only. You can disable cookies at any time from your browser settings, though some features may become limited.
All analytics conducted for platform improvement are fully anonymized. Your identity is never linked to this data.
Vd99 will not send marketing SMS or emails without your consent. You can opt out of notifications at any time.
We collect certain personal information when you create an account and use our services. This information is provided voluntarily by you and is necessary to operate the platform.
Certain data is collected automatically while you use vd99, including your IP address, device type, browser information, session duration, and page visit logs. This data is used to maintain platform security and detect suspicious activity.
A record of every deposit, withdrawal, and bet is stored in our system. This information is used to meet financial regulatory requirements and to resolve disputes.
Vd99 never stores your full payment card number or complete bank account details. Only the minimum information required to verify transactions is retained.
Collected data is used solely for its stated purposes. vd99 never uses your information for unauthorized or unnecessary purposes.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account creation, KYC verification | Contractual Requirements |
| Mobile Number | Login, OTP, and transaction verification | Security & Service Delivery |
| Transaction History | Dispute resolution and fraud prevention | Legal Obligation |
| Device & IP Information | Security Monitoring | Legitimate Interests |
| Gaming History | Responsible Gaming Monitoring | User Protection |
Vd99 may use your data to personalize your experience — such as surfacing matches or promotions relevant to your interests. You can opt out of personalized content at any time.
Vd99 never uses your data for political purposes, sells it to advertisers, or shares it with third parties without your consent.
Vd99 does not generally share your personal data with third parties. However, limited information may be shared in certain specific circumstances.
Limited data may be shared with payment processors (bKash, Nagad, Rocket), technology service providers, and game content providers. These partners are required to comply with vd99's privacy policy.
Information may be shared with law enforcement in response to court orders, regulatory requests, or fraud investigations. You will be notified where legally permissible.
In the event of a sale or merger of vd99's business or assets, user data may be transferred. The new owner will be required to adhere to the same Privacy Policy.
Vd99 never sells or rents your data to marketing companies, advertising networks, or data brokers.
Vd99 uses cookies and similar technologies on its website and app to enhance your browsing experience and maintain platform security.
You can delete or block cookies at any time from your browser settings. Note that disabling essential cookies may prevent you from logging in or completing transactions.
Vd99 does not use third-party advertising cookies. Your browsing data is never shared with any advertising network.
Vd99 follows industry-leading standards to protect your personal data. Our security infrastructure is regularly audited by independent third-party experts.
In the event of a data breach, vd99 will notify affected users within 72 hours and take the necessary steps to address it. To keep your account secure, use a strong password and never share it with anyone.
Vd99 will never ask for your password or OTP over the phone or via message. Any such request is likely a scam — please report it to our support team immediately.
As a vd99 user, you have several rights over your own data. We respect these rights and act on them as promptly as possible.
You may request to see what information we hold about you. Our support team will respond within 30 days.
You can request corrections to any inaccurate or outdated information. This can be done through your profile settings or by contacting support.
You may request deletion of your personal data after closing your account. Certain data may be retained to meet legal obligations.
You have the right to object to the processing of your data for specific purposes, particularly in the case of marketing communications.
You may request your account and transaction data in a portable format (CSV/JSON).
You may request that data processing be temporarily suspended while the accuracy of your data is being verified or while an objection is under review.
Vd99 is strictly an adults-only platform. No one under the age of 18 is permitted to create an account, and we do not knowingly collect data from minors.
Age verification is mandatory at registration. If we discover that a minor has created an account, that account will be immediately closed and all collected data will be deleted.
If you believe a minor is using vd99, please contact our support team immediately.
Persons under 18 are strictly prohibited from creating an account on vd99. Parents and guardians are urged to monitor their children's use of devices.
Vd99 integrates certain third-party services into the platform — including payment gateways (bKash, Nagad, Rocket) and game content providers. Each of these services operates under its own privacy policy.
When you use these third-party services, your data may be processed under their respective policies. vd99 is not responsible for third-party privacy practices, but we only work with trusted and verified partners.
When processing a deposit or withdrawal, only the information necessary to complete the transaction is shared with the relevant payment provider. No additional personal data is disclosed.
All third parties we work with are contractually required to comply with vd99's privacy standards. They are not permitted to use your data for any other purpose.
Vd99 does not retain your data longer than necessary. Specific retention periods are defined for each type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligation |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | Fraud Prevention & Legal Compliance |
| Support Contact | 2 Years | Service Quality Improvement |
| Server Logs | 90 Days | Security Monitoring |
| Marketing Preferences | Until consent is withdrawn | User Preferences |
Once the retention period expires, data is securely deleted or fully anonymized. Removing data from backup systems may take additional time.
Vd99 may update this Privacy Policy from time to time. If significant changes are made, you will be notified via SMS to your registered mobile number or through an in-app notification.
Continued use of the platform after an updated policy takes effect will be considered acceptance of the new policy. We recommend reviewing this page regularly.
For any questions or concerns about this Privacy Policy, reach out to our support team via live chat. We're available 24/7 and will respond as quickly as possible.
This Privacy Policy was last updated in January 2026. Next scheduled review: April 2026.
Your data is fully protected at vd99. Register now and join Bangladesh's most trusted betting platform.